1. Go get a Member Number at containersforchange.com.au
2. Charity Champions, Click DONATE & follow “How to…”
3. COME BACK to eewaste.com.au & Click BOOK NOW
4. Label EVERY bag or bin with your Name & Member No.
We pick up 5 days (Toowoomba & Regional)
That’s right, we offer a free container pick-up service in Toowoomba metro and regional areas, and Goondiwindi. To be eligible for pick-ups from your home or business you will need a Scheme ID from Containers for Change and ensure your containers display the Refund Mark. We do not charge you anything for this service, so you get the full refund on all your eligible containers.
Once you’ve Registered and Booked a Container Pick-Up (using the BOOK NOW button below), one of our friendly, highly trained drivers will arrive in a Return’em branded Van or Truck. We pick up 5 days, Monday to Friday during daylight hours and process your containers within 4 business days* of your online booking – We have been offering this service since 2019 and we don’t use sub-contractors.
If you have questions or issues, please call: Amanda in Toowoomba 07 46 330 088 or Kelly in Goondiwindi 07 4671 2403.
Get a Containers for Change Account
If you don’t already have one, you must sign-up for an Account and Member Number from Containers for Change, here
Be a Charity Champion
Once you’ve signed up for a Containers for Change account, direct your refund to your Favourite Charity by selecting ‘A good cause’ under ‘Payment Methods’. You can find the Member Number of your Favourite Charity using the ‘Find a Charity’ widget, here.
Book a Pick Up
You book your pick-ups using the Return’em Online Booking App – See the BOOK NOW button above. This will take you to our Booking App where you Register, entering your name, your CFC Member Number and pick-up location. Once registered, you can Book a PickUp in just a few clicks. Not to be confused with the Container Collect App from Containers for Change (We DO NOT use their App within Toowoomba city). For RELIABLE Pick Ups, Book with Return’em!
Add to y0ur Phone’s Homescreen
For quick access and convenience, you can add the Return’em PickUp App to y0ur Homescreen. That way, when you need to book a PickUp, you can find it easily. See simple instructions on how to add the Online App to your phone’s homescreen, at the bottom of this page.
Label All Bags and Bins
All bags/bins should be clearly labelled, securely closed and undamaged. We can supply bags if needed or even wheelie bins and wool packs for larger, regular quantities. Get your Member Number Labels from Containers for Change website – Under “Member Number” you will see a Barcode + QRCode. Print this out and attach one to each bag or bin. No printer? – You can simply write your full name and Member Number on a well-secured label.
Request a Wheelie Bin
If you are collecting more than 300 containers per month, you are eligible to request one of our Container Refund Wheelie Bins. Find the request query in the Return’em Online Booking App menu. See our Terms and Conditions for details and responsibilities relating to these bins. Our Wheelie Bins are only for Return’em for Cash PickUps. See our Terms and Conditions
We now have set pick up days for your location. What this means for you is a clearer system and shorter waiting times. When bookings are made on the App before the deadline – around 36 hours before – You are guaranteed PickUp on the allocated day for your location.
Click on the thumbnails below to view and download our new PickUps Schedule PDF and Area Map PDF. Find your address on the map and refer to the specific Pickup Day and relevant Booking Deadline on the PickUps Schedule. As long as you book 36 hours prior to pickup and have your containers out, your pick up will proceed on the day indicated for your area.
If you have any difficulty understanding the new system, don’t hesitate to contact one of our friendly staff for assistance.
Return’em Refund Points will be closed on the following Public Holidays – Christmas Day, Boxing Day & New Years Day.
Dalby and Goondiwindi will also close on additional days. For full details on these and PickUps, SEE 2025 Closures Page
Please take note there will be some temporary service arrangements for PickUps between 25th Dec & 5th Jan 2026. See link above for details.
Add Booking App to your home-screen
If you want to add our Online Booking App as a shortcut on your smartphone’s home-screen, see visual steps below,
or select relevant ICON for a great YouTube how-to:
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